Skip to content

Cart

Your cart is empty

Terms of Service

Eligibility

To use our website or make a purchase, you must be at least 18 years old or have permission from a parent or guardian. Our products are designed for residential and decorative outdoor use to enhance your living space.

Account Accuracy

You are responsible for providing accurate and up-to-date account details—including your name, billing/shipping address, and payment information. Incorrect or incomplete details may cause order delays or cancellations.

Order Acceptance

All orders are reviewed before processing. We reserve the right to cancel or refuse any order due to stock limitations, pricing errors, or suspected fraudulent activity.

Product Availability

Product availability may change without prior notice. If an item is unavailable after purchase, we will contact you with alternative options or issue a full refund.

Use of Products

All products are intended for their specified outdoor use, such as providing heat, cooking, or creating shelter. Customers are responsible for adhering to all local codes, laws, and safety guidelines related to installation and use, particularly for fire features and pavilions. Products should be used in accordance with the manufacturer's instructions to ensure safety and longevity.

Pricing & Payment

All prices are listed in USD unless otherwise stated. We reserve the right to adjust prices without prior notice. Payment must be received in full before an order is processed.

Limitation of Liability

The Outdoor Lounge Co. is not responsible for injuries, damages, or losses arising from improper use, neglect, unauthorized modifications, or failure to follow safety instructions provided with the products.

Intellectual Property

All content, images, and product descriptions on our website are the intellectual property of The Outdoor Lounge Co. and may not be reproduced without permission.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website and services constitutes acceptance of the updated terms.

 

Please fill out the form below or call us directly at 606.603.2102

Commercial & Trade Contact Form

Please Note: If selecting that you would like to be contacted via text, we will be sending these messages from The Outdoor Lounge Co. Message and data rates may apply. Message frequency varies. At any time, you can text "HELP" for help, or "STOP" to opt out.